Ordering

Using Our Shopping Cart

It's easy! Indicate the quantity you want in the box then click "Buy". When you are done shopping, go to the checkout stand, and complete the required information. Be sure to hit the "Submit" button so we receive your order. If you want to remove items or change something hit "Update or Remove".

Holiday Shopping

We suggest you order early. This guarantees product availability and that items arrive on time. Many of the items we offer are purchased out of the US or are handmade, and rush delivery is not possible as the holiday nears. Ask us about upgrading to Air Delivery to guarantee on time Holiday delivery.

Hours, Address, Etc.

We are open for business Monday through Friday from 8 am to 5 pm EST. You can try us at other times and we may answer the phone!
Call Toll-Free: 1-888-387-0019
You can also reach us by email
sales@whimsicality.com
via snail mail:
Whimsicality
8119 Calkins Rd.
Flint, MI 48532

Or you can fax us at 1-810-659-1096.

Payment Arrangements

We accept Mastercard, Visa, Discover/Novus, American Express cards.  Also money orders and personal checks. Orders paid by check may be held for up to 14 days for bank clearance.

Shipping/Handling Charges

For US(48 States) UPS Ground
For APO/FPO customers USPS
Shipping/Handling costs are as follows:
Purchases up to $20 =$5.95
Purchases $20.01 to $50.00 =$7.75
Purchases $50.01 to $75.00 =$9.25
Purchases $75.01 to $100.00 =$10.50
Purchases $100.01 to $150.00 =$12.25
Purchases $150.01 to $200 =$14.00
Purchases $200.01 & over =FREE

Orders to HI & AK- please add $6.00 to shipping costs.
Canadian orders please add $8.00.

Drop Ship: Items marked as "Drop Ship" are shipped directly from the manufacturer to you and are therefore subject to a separate shipping/handling cost. We will confirm charges prior to shipment.

International Orders: We will contact you with estimated charges before shipping, and let you choose your preferred method. Actual charges will apply, plus $2.50 handling fee.

In a RUSH??
We can ship UPS Overnight, 2nd Day Air and 3 Day Select. Please put a note in the special message box and we will get back to you with a quote. Thanks.

Return Policy
If you are not happy with your purchase for any reason, please return it to us in unused, unopened condition, the way you would like to receive it, within 30 days of the date of purchase. We will issue a refund less 5% restocking fee.
We  do suggest you send it UPS or  US Mail, insured for your safety. We can not be responsible for lost or damaged packages. We will gladly replace it or refund your money. Sorry we do NOT refund original shipping charges on returns.
Return shipping charges are the customer's responsibilty, unless we made an error and shipped the incorrect product.
Sorry but no returns are accepted after 30 days.

Want to get some FREE stuff from Whimsicality??
All you have to do is refer a friend to us. Be sure to have them tell us you sent them. If they make a purchase of $25.00 or more , we will then send you a coupon for $5.00 off your next purchase.